Last updated: [Insert Date]
Welcome to Regatta Shop at campingsgearoffer.com! These Terms and Conditions outline the rules and regulations for using our website and purchasing our adventure-ready camping gear. By accessing our site and making purchases, you agree to these terms in full.
1. Our Adventure Community
Regatta Shop caters to outdoor enthusiasts who value quality, durability, and practicality in their camping equipment. Our products are designed for campers, backpackers, and families who embrace the spirit of adventure.
2. Website Use
2.1 Access and Eligibility
Our website is available to users aged 18+ worldwide, excluding some Asian countries and remote areas. You agree to provide accurate information when creating accounts or making purchases.
2.2 User Responsibilities
- Maintain the confidentiality of your account credentials
- Provide accurate and current personal information
- Use the website only for lawful purposes
- Not attempt to interfere with website security or functionality
3. Products and Services
3.1 Product Descriptions
We take care to accurately describe our camping gear, including:
- Tents (2-man to large 8+ person models)
- Sleeping equipment (air beds, camp beds, mats)
- Cooking and dining gear (BBQs, cutlery sets)
- Camping accessories (lighting, storage, chairs)
- Power solutions (batteries, cable reels)
While we strive for accuracy, slight variations in color or specifications may occur. Product images are representative but may differ slightly from actual items.
3.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
4. Orders and Payments
4.1 Order Process
Order confirmation does not constitute acceptance. We reserve the right to refuse orders for any reason, including suspected fraudulent activity.
4.2 Pricing
All prices are in GBP (£) and inclusive of VAT where applicable. We reserve the right to correct pricing errors, even after order confirmation.
4.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at time of order. For security, we do not store payment details.
5. Shipping and Delivery
5.1 Processing Time
Orders are typically processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email upon dispatch.
5.2 Shipping Options
Standard Shipping (£12.95): Via DHL or FedEx, delivered within 10-15 business days after dispatch
Free Shipping: For orders over £50 via EMS, delivered within 15-25 business days after dispatch
Delivery times are estimates and may vary based on location and customs processing.
5.3 International Orders
Customers are responsible for any customs duties, taxes, or import fees. We cannot predict these charges and cannot refund orders due to unexpected fees.
6. Returns and Refunds
6.1 Return Policy
We accept returns within 15 days of delivery for most items, provided they are:
- In original condition with tags attached
- In original packaging
- Accompanied by proof of purchase
6.2 Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Air Beds and Inflatable Beds (unless defective)
- Camping Cutlery Sets with opened packaging
- Batteries
6.3 Return Process
- Contact [email protected] within 15 days of receipt
- Include order number, item details, and return reason
- Wait for return authorization and instructions
- Ship items to: 57 Donegall Pass, Belfast, GB CH6R 4AU
Customers are responsible for return shipping costs unless the item is faulty or incorrect.
6.4 Refunds
Refunds are processed within 5-7 business days after we receive and inspect your return. The refund will be issued to your original payment method.
7. Intellectual Property
All content on campingsgearoffer.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. Unauthorized use is prohibited.
8. Liability Limitations
8.1 Product Use
Our camping gear is designed for recreational use. We’re not liable for:
- Injury or damage from improper product use
- Weather-related equipment failures
- Modifications made to products after purchase
8.2 Website Use
We strive to maintain uninterrupted service but aren’t liable for:
- Temporary website unavailability
- Technical issues beyond our control
- Third-party service interruptions (payment processors, shipping carriers)
9. Privacy
Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.
10. Changes to Terms
We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.
11. Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes shall be resolved in UK courts.
12. Contact Us
For questions about these Terms or your orders:
Email: [email protected]
Address: 57 Donegall Pass, Belfast, GB CH6R 4AU
Happy Adventuring from the Regatta Shop Team!
We’re committed to providing quality camping gear and excellent service to support your outdoor experiences.
